Contact
Speak to the desk that owns your traffic
VOLTA does not route enquiries through a general queue. Every function below is staffed by named engineers and commercial managers with direct escalation into the Rīga operations floor.
Sales
Commercial enquiries for SIP trunking, cloud PBX, DID ranges and programmable voice. Pricing, coverage and commercial terms.
Support
Provisioning, configuration and service assurance for live customers. Ticketing through the portal or by email.
Carrier Relations
Interconnect requests, A-Z rate sheets, CLI route testing, capacity expansion and bilateral swap agreements.
Billing
Invoicing, CDR reconciliation, settlement disputes, prepayment top-ups and credit line reviews.
Network Operations Centre
Live incident handling, planned maintenance notices, route quality escalation and switch-level diagnostics.
Abuse Desk
Fraud reports, artificially inflated traffic, Wangiri campaigns, CLI spoofing and law-enforcement requests.
Latvia
Our offices on the ground
volta.network is operated by JEGA (SIA), registered at Krišjāņa Valdemāra iela 37A - 17, Rīga, LV-1010, Latvia. Three Latvian sites run the switching core, the engineering estate and the Baltic subsea interface. Hover a location to inspect its role in the network.
Registered office, headquarters & NOC
Rīga
Primary switching core, 24/7 operations floor, carrier relations and finance.
Krišjāņa Valdemāra iela 37A - 17, Rīga, LV-1010, Latvia
128 staff · 3 floors · Tier III adjacency
Customer registration portal
Open a carrier or enterprise account
Complete the onboarding file once. Compliance reviews your KYC pack, carrier relations assigns a manager and test trunks are provisioned within 24 hours of approval.